PART 1
Unit1 問候 greetings
Unit2 介紹彼此 introducing each other
Unit3 接待來賓 receiving visitors
Unit4 電話英語 on the phone
Unit5 訂機票 booking tickets
Unit6 宴請 dinners and banquets
Unit7 參觀 sightseeing
PART 2
Unit1 安排會議 arranging a meeting
Unit2 安排活動 scheduling for activities
Unit3 參觀工廠 visiting factories
Unit4 合約 business contracts and agreements
Unit5 處理緊急事件 dealing with emergency situations
PART 3
Unit1 檔案管理 filing
Unit2 商業(yè)文件處理 handling business documents
Unit3 商業(yè)書信撰寫 writing business letters
Unit4 商業(yè)便函撰寫 writing business memos
Unit5 通知 memos of notification