Chapter 1 Daily Office Routine日常辦公
Unit 1 Introduction and Greetings介紹與問候
Unit 2 Overtime and Leave加班與請假
Unit 3 Apology and Explanation道歉與解釋
Unit 4 Telephone Calls打電話
Unit 5 Computer Operations電腦操作
Unit 6 Office Sund ries辦公雜務
Unit 7 Business Meeting商務會議
Unit 8 Salary and Bonus薪水與獎金
Unit 9 Recruitment and Application招聘與求職
Unit 10 Leaving a Job離職
Unit 11 Advertising and Marketing廣告與營銷
Unit 12 Patent and Trademark專利與商標
Unit 13 Banking Services銀行業(yè)務
Chapter 2 Business Dealings商務往來
Unit 1 Reception接待客戶
Unit 2 Tender Invitation and Submission招標與投標
Unit 3 Price and Discount價格與折扣
Unit 4 Business Representation and Commission代理與傭金
Unit 5 Terms of Payment付款方式
Unit 6 Order訂購
Unit 7 Packing and Packaging包裝
Unit 8 Shipment裝運
Unit 9 Insurance保險
Unit 10 Business Negotiations商務談判
Unit 11 Contract合同
Unit 12 Inspection商檢
Unit 13 Appeal and Compensation投訴與索賠
Chapter 3 Business Tour商務旅行
Unit 1 Business Trip出差
Unit 2 Transportation交通
Unit 3 Having Meals飲食
Unit 4 Accommodation住宿
附錄1:補全對話練習答案
附錄2:商務英語中英語和美語的差異
附錄3:常用中英文標識
附錄4:商務名言警句