Picking up someone接機（車） Afrequent customer by appointment有預約的?？?br />A customer with no appointment沒有預約的客戶 An infrequent customer by appointment 有預約的生客 Call on behalfofthe boss代上司打電話 Someone you want isnt in要找的人不在時 Arrange an appointment on behatf of the boss 代上司約定時間 Reservation預訂 A boss is available上司能接聽電話 A bossisnt available上司無法接聽電話 Receiving a personal call instead代接私人電話 Having the wrong number打錯電話 Giving a dinner for guests招待客人用餐 Shopping購物 Showing samples看樣品 Givingatourofthe company參觀公司 Sightseeing觀光旅游 Visit a customer拜訪客戶 Afarewell party歡送會 Making an appointment預約 Booking a room預訂房間 Reserving a table飯店預約 Invitation邀請‘ Arranging a meeting安排會議 Minutes會議記錄 Travel arrangements安排出差 Handling complaints（1）處理投訴（1） Handling complaints（2）處理投訴（2） Keeping afile檔案管理 Memo備忘錄 How to sendE-mail怎樣發(fā)E—mail Transfering a report傳送報告 附錄I 主要商務部門及頭銜 附錄II 關于會議的常用句型 附錄III 接待須知
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