Chapter 1 日常事務 Office Routines
01電話留言
Leaving a Telephone Message / 001
02收發(fā)備忘
Office Memorandum / 005
03打印復印
Printing and Photocopying / 009
04傳真電報
Fax and Telegram / 013
05發(fā)送電郵
Sending E-mails / 017
06郵遞信件
Sending Letters / 021
07銀行業(yè)務
At the Bank / 025
08業(yè)務出差
Business Travel / 029
09檔案管理
Managing Archives / 03310辦公設備
Office Equipment / 037Chapter 2 接待客戶 Receiving Clients
11客戶來訪
Customer Visit / 041
12預約客戶
Making an Appointment / 045
13機場接待
Meeting at the Airport / 049
14問候介紹
Greetings and Introductions / 053
15日程安排
Arranging Schedules / 057
16參觀工廠
Visiting the Factory / 061
17宴請賓客
Inviting to Dinner / 065
18介紹公司
Introducing the Company / 069
19觀光旅游
Sightseeing Tour / 073
20酒店住宿
Accommodation in the Hotel / 077
21送走客戶
Seeing Clients Off / 081Chapter 3 業(yè)務陳述 Business Presentation
22會議籌備
Meeting Preparation / 085
23主持會議
Chairing the Meeting / 089
24工作總結
Work Summary / 093
25現狀分析
Analysis of Current Situation / 097
26發(fā)展規(guī)劃
Development Planning / 101
27合并收購
Merger and Acquisition / 105
28記錄總結
Meeting Minutes and Summary / 109Chapter 4 會展談判 Exhibition and Negotiation
29預訂展位
Booking a Booth / 113
30籌備會展
Preparation for an Exhibition / 117
31會展贊助
Sponsorship to an Exhibition / 121
32確認日程
Confirming the Agenda / 125
33詢價報價
Inquiry and Offer / 129
34討價還價
Bargaining / 133
35談判準備
Preparation for Negotiation / 137
36沖突談判
Negotiating on the Conflicts / 141
Chapter 5 營銷合作 Marketing and Cooperation
37市場調查
Market Research / 145
38廣告營銷
Advertising Campaigns / 149
39電子營銷
E-marketing / 153
40新品推銷
Marketing New Products / 157
41產品促銷
Sales Promotion / 161
42其他促銷
Other Promotions / 165
43銷售代理
Sales Agency / 169
44銷售傭金
Commissions / 173
45招標投標
Bid and Tender / 177
46市場拍賣
Auctions / 181
47技術轉讓 Technology Transfer / 185
48合資經營
Joint Venture / 189
49售后服務
After-sales Service / 193
50商標注冊
Trademark Registration / 197
51專利注冊
Patent Registration / 201
52特許經營
Franchise / 205Chapter 6 財經事務 Financial Affairs
53計算成本
Costs Calculation / 209
54預算控制
Budget Control / 213
55財務管理
Financial Management / 217
56現金循環(huán)
Cash Cycle / 221
57財務報表
Financial Statement / 225
58國際支付
International Payment / 229
59逾期支付
Deferred Payment / 233
60信貸控制
Credit Control / 237Chapter 7 國際貿易 International Trade
61補償貿易
Compensation Trade / 241
62易貨貿易
Barter Trade / 245
63寄售貿易
Consignment Trade / 249
64加工貿易
Processing Trade / 253
65訂單確認
Order Confirmation / 257
66入境手續(xù)
Entry Formalities / 261
67外幣兌換
Foreign Currency Exchange / 265
68檢驗包裝
Package Inspection / 269
69運輸方式
Mode of Transportation / 273
70貨運期限
Delivery Period / 277
71海關通關
Customs Clearance / 281
72海關檢查
Customs Inspection / 285
73保險費率
Premium Rate / 289
74商務簽證
Business Visa / 293
75國際稅收
International Taxation / 297
76保險事宜
Insurance / 301
77交貨條件
Delivery Terms / 305Chapter 8 法律事務 Legal Affairs
78簽訂合同
Signing a Contract / 309
79履行合同
Executing a Contract / 313
80法律援助
Legal Assistance / 317
81產生糾紛
Trade Disputes / 321
82提出索賠
Lodging a Claim / 325
83回應索賠
Settling a Claim / 329
84外貿仲裁
Foreign Trade Arbitration / 333
85自由貿易
Free Trade / 337
86外貿政策
Foreign Trade Policy / 341Chapter 9 禮儀禁忌 Etiquette and Taboo
87著裝規(guī)范
Dressing Code / 345
88餐桌禮儀
Table Etiquette / 349
89習俗忌諱
Customs and Taboos / 353
90贈禮受禮
Giving and Receiving Gifts / 357
鄂公網安備 42010302001612號 