Unit 1 Secretary Etiquette秘書禮儀
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing:Invitation Letters and Replies
6.COmmunicating Across Cultures
Unit 2 Business Emails商務郵件寫作
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing:Notice
6.Communicating Across Cultures
Unit 3 Human Resource Management人力資源管理
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 4 Reception接待
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 5 Telephone Communication電話溝通
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 6 Presentation Development報告演示
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 7 Meeting organization會議組織
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 8 File Management檔案管理
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 9 General Financial Knowledge普通財務知識
1.Getting Started
2.Building Knowledge
3.1 alking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Unit 10 Sales and Marketing市場營銷
1.Getting Started
2.Building Knowledge
3.Talking Point
4.Conducting a Project
5.Practical Writing
6.Communicating Across Cultures
Vocabulary Index