Stefan Vlieger Photography cooperates with a professional printing company. Your print will be produced once your payment is completed. You will receive an email when your order is completed and another email (with Track & Trace code) once your parcel has been sent out for delivery.
Delivery time
Your print will be sent out directly to you by the printing company. This usually happens within 3 or 4 working days after your order has been completed. From that moment, Stefan Vlieger Photography no longer has any influence on the delivery time. Please note that due to COVID-19 and a higher demand for parcel carriers, your print could be delayed by a few days.
Shipping costs
Shipping within the Netherlands, Belgium and Luxemburg is free. The following costs will be charged for shipping to other countries:
France, Germany, Poland, Hungary, Curaçao: €5,00
United Kingdom, Austria, Estonia, Latvia, Lithuania: €7,00
Denmark, Spain, Italy, Bulgaria, Czech Republic: €9,00
Portugal, Ireland, Sweden: €11,00
Croatia, Slovakia, Slovenia, Romania, Greece, Switzerland, Finland: €15,00
Norway: €25,00
Returns
If you’re not satisfied with your print or if there’s any other reason you want to cancel your order, you can register your order for return within 14 days after you received your print. You then have another 14 days to return the product. You will then receive the full purchase of your order. Only the costs for returning to Stefan Vlieger Photography are for your own account.
Please write an email to info@stefanvlieger.com to register your order for return. You will receive the purchase amount back within 14 days, provided that the product has been returned in good order. Please make sure that the parcel, including all accessories, is well packed and if possible use the original packaging.
Products with damage caused by your own fault cannot be returned.
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