Terms and Conditions

These conditions apply if you buy or have bought something in the webshop.

The agreement
When you place an order, you will receive a confirmation by e-mail. You will then be kept informed of the status of your order until your package has been delivered. All information and data about your order can also be found in your account, if you have one. You don’t have to create an account to make an order.

Prices
The prices mentioned in the webshop include VAT.

Payment
When ordering one or more prints, the full amount must be paid instantly. This can be done via iDEAL, credit card or PayPal. Your order will be processed immediately after the amount has been received.

Delivery and implementation
Stefan Vlieger Photography co-operates with a professional printing company, according to a ‘print on demand’ principle. This means that your desired photo will be printed once your order has been received. Your print will then be sent as soon as possible.

Shipping costs
To deliver the print(s) you have ordered, Stefan Vlieger Photography uses the services of several different couriers.

Here’s a list of shipping costs for different countries.
Netherlands, Belgium, Luxembourg: free
France, Germany, Poland, Hungary, Curaçao: €5,00
United Kingdom, Austria, Estonia, Latvia, Lithuania: €7,00
Denmark, Spain, Italy, Bulgaria, Czech Republic: €9,00
Portugal, Ireland, Sweden: €11,00
Croatia, Slovakia, Slovenia, Romania, Greece, Switzerland, Finland: €15,00
Norway: €25,00

If your country is not included in this list and you wish to buy a print, please send an email (info@stefanvlieger.com).

Complaints/returns
Do you have a complaint about your order or has your print been damaged on the way? Then please send an email to info@stefanvlieger.com as soon as possible. Don’t forget to include photos of the damage, to be able to decide if your complaint is justified. If that’s the case, you will either get your money back or you will receive a new print.

These terms and conditions were last modified on September 26, 2020.

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